Kaitaia Hospital accident and medical

For critical or life-threatening emergencies dial 111

If you are not sure how serious the problem is, call Healthline at any time for advice on 0800 611 116

Kaitaia Hospital has a 24/7 accident and medical department.

Phone: 09 408 9180

When to go to ED


After hours

Kaitaia Hospital has an after-hours facility.

After hours rural primary care service

Ka Ora Telecare provides free health advice and treatment on weeknights (5pm to 8am) and 24 hours a day on weekends and public holidays.

The Ka Ora team will refer you to the in-person service available in your area if you need it.

Phone: 0800 252 672
Ka Ora Telecare


Contact us

Contact Kaitaia Hospital at:

Kaitaia Hospital
29 Redan Road
PO Box 256
Kaitaia

Phone: 09 408 9180 


Visiting hours

Visiting hours at Kaitaia Hospital are:

11am to 8pm every day.

How to get to Kaitaia Hospital


Transport

Transport options include:

  • a local taxi service
  • Kaitaia Bus About Town (Monday to Friday)
  • shuttle bus services from Kaitaia Hospital to Whangārei
    Hospital return Monday to Friday, excluding the
    Christmas period.

Shuttle services


National Travel Assistance

The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.

National Travel Assistance


Kaitaia Hospital map


Information for patients and visitors

Kaitiaki Partners in Care

Up to 2 Kaitiaki can be nominated by a patient and their whānau to tautoko (support) and assist healthcare teams in providing excellent hauora (care for wellness and health of the whole person) for their whānau member in hospital care. One Kaitiaki may be present each day.

Kaitiaki Partners in Care

Cafe

Sandhills Café is open Monday to Friday 8am to 3pm.

Accommodation

Whanau House is in the hospital grounds. Please tell staff as soon as possible if your whānau want to use the Whānau House as we have to arrange keys.

Smokefree

The hospital and grounds are smokefree and vape free at all times

Religious and cultural needs

A chaplaincy assistant provides spiritual care for patients, their families and hospital staff.  Kaitaia Hospital has 7 chaplaincy assistants of different religious affiliations who volunteer their time visiting patients and offering spiritual support. 

Chaplains visit all patients regularly.  If you wish, they can arrange for a person from your own religious or cultural organisation to visit you. If at any time you wish to see a hospital chaplain or your own minister or priest please ask your nurse or ward clerk to contact them.

Please feel free to use the chapel, which is on the lower ground floor of the General Ward.

Interpreters

If you are deaf or do not speak English as your first language, ask your nurse or midwife to arrange an interpreter for you.

Wi-Fi

Free WiFi is available for patients and visitors. In your mobile device settings and Wi-Fi connections, look for and connect to ‘Hospital Hotspot’ and follow the steps. Wi-Fi access is issued for a 24-hour period, after which you will need to repeat
the access connection steps. 

For hotspot support

Phone: 0800 888 588, press 1 for technical support.

 

Northland feedback

How was the care you or your whānau received? We welcome feedback, compliments or complaints to help us get things right.

Northland feedback form

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.