NZNO nurses, healthcare assistants and some midwives plan to strike from 9am on Wednesday 30 July to 9am on Thursday 31 July. Patient safety is our priority and our hospitals will remain open. Continue to attend all appointments unless we have contacted you directly to reschedule.
If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Instead of visiting the doctor in person, you can have an appointment over the phone or online.
You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in.
These appointments usually take place through a video app or a phone call. There will be a cost.
Ka Ora Telecare is an after-hours video and over-the-phone health service for people living in or visiting rural communities. It is free to speak to a nurse. All appointments are free for tamariki under 14 years old.
Grafton Cafe
Level 5, building 1
Opening hours:
Makete
Level 5, building 1
Opening hours:
Jamaica Blue
Level 5, building 1
Opening hours:
Planet Espresso
Level 5, building 1
Opening hours:
Planet Espresso
Level 3, Building 32 (main hospital building)
Opening hours:
Subway
Level 5, building 1
Opening hours:
St Pierre Sushi
2 Park Road (outside the hospital on Park Road)
Opening hours:
Columbus Coffee
2 Park Road (outside the hospital on Park Road)
Opening hours:
Auckland City Hospital Pharmacy is on level 5, building 1.
To contact the pharmacy:
Opening hours:
Makete — flowers
Opening hours:
Paper Plus — books and gifts
Opening hours:
The transition lounge is a waiting area for patients who are:
The transition lounge is located on level 5, building 1, close to the entrance from car park A.
To pick up patients from the transition lounge:
Free Wi-Fi is available in some areas of our site. Look for "Hospital Hot Spot" in the Wi-Fi networks on your device. You will need to log in for free Wi-Fi.
Te Whare Awhina | Whānau accommodation
Te Whare Awhina is located on the Auckland City Hospital site and is available to whānau/family who meet the entry criteria.
Accommodation is short-term and primarily for whānau of patients who live outside of the Greater Auckland region. Whānau who have a patient that resides in the Auckland region will be considered on a case-by-case basis. Patients themselves are not eligible for accommodation.
We can accommodate a maximum of three whānau members. Bedding, towels, and laundry facilities are provided. A kitchen is available but families must supply their own food. A bond of $20 is required upon registration. A fee may be charged if you are not eligible for a Ministry of Health subsidy.
All bookings must be made via a referral. If you need accommodation, ask your nurse, or one of the He Kamaka Waiora team.
Contact Te Whare Awhina:
Domain Lodge
Domain Lodge is owned and operated by the Auckland Division of the Cancer Society. Priority and preference is given to cancer patients and their supporters, but there are some units available to the general public. There is no charge for cancer patients.
Contact details:
Starship ward accommodation
At Starship Child Health, we recognise the importance of having a parent or caregiver staying with their child whenever possible. Accommodation is available on the ward for one parent or caregiver. See staying with your child for further information.
Ronald McDonald House®
Ronald McDonald House provides a ‘home-away-from-home’, offering families a safe haven to retreat to, after a long day on the ward. From stocked kitchens to cosy lounges, we appreciate how important it is for families to escape the clinical world of medicine, and take comfort in the familiarity and routine of a home-like environment.
There are two Ronald McDonald House facilities within a few minutes walk of Starship Hospital: Ronald McDonald House – Domain (on the hospital grounds), and Ronald McDonald House – Grafton Mews (a few minutes walk down the hill).
Visit Ronald McDonald Houses Auckland for more information.
The Hospital chapel and quiet room is situated on Level 6 at Auckland City Hospital. The chapel is open seven days a week, 24 hours a day. The chapel is used for worship, reflection, prayer and special services as required.
Weekly services
