After hours and urgent medical centres
If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Instead of visiting the doctor in person, you can have an appointment over the phone or online.
You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in.
These appointments usually take place through a video app or a phone call. There will be a cost.
Virtual doctor services (internal link)
Ka Ora Telecare is an after-hours video and over-the-phone health service for people living in or visiting rural communities. It is free to speak to a nurse. All appointments are free for tamariki under 14 years old.
Ka Ora Telecare (internal link)
Contact information
How to get to Point Chevalier Clinical Centre
Point Chevalier Clinical Centre is situated approximately 1km from the Mt Albert train station and also near Pt Chevalier shops, which is a stop for many buses.
Great North Road is a key arterial route with buses passing to and from Western and Central Auckland. More than 20 different bus services pass nearby via Great North Road.
Use the Auckland Transport journey planner to help you plan your public transport trip by train, bus and ferry.
Journey planner — Auckland Transport
A taxi rank is located outside the main hospital building near the Park Road entrance.
Construction work is ongoing at Auckland City Hospital. This may cause traffic delays while driving on-site or accessing the car parks, so please allow for extra time to get to your appointment.
Please note that Grafton Bridge is reserved for buses only between 7am and 7pm weekdays. This means no trucks, vans or cars can use the bridge between these times. However, it can be used by pedestrians, cyclists and motorcyclists at all times.
The shuttle transports people from west Auckland and Rodney to outpatient appointments at Auckland City Hospital, Starship and Greenlane Clinical Centre. There is a charge for this service.
Waitematā community to hospital shuttlePDF217 KB
St John Waka Ora health shuttle is available in some areas to take patients to and from appointments. These shuttles are run by volunteers and are subject to changing schedules.
Find out about shuttle times in your area on the St John website, or by calling them on on 0800 925 2672
Waka Ora Health Shuttles — St John
The national travel assistance scheme helps people who need to travel long distances or frequently for health appointments.
National travel assistance (internal link)
Parking
There are a number of parking spaces on-site and mobility parks close to the entrance.
If you require any assistance getting out of your vehicle, please let us know.
Visitors information
Tea and coffee facilities are available to visitors.
As an inpatient staying on the ward, all of your meals will be provided.
Other food can be brought in if you wish.
It may be necessary to discuss special dietary requirements with the nurses, speech-language therapist or dietitian.