After hours and urgent medical centres
If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Instead of visiting the doctor in person, you can have an appointment over the phone or online.
You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in.
These appointments usually take place through a video app or a phone call. There will be a cost.
Virtual doctor services (internal link)
Ka Ora Telecare is an after-hours video and over-the-phone health service for people living in or visiting rural communities. It is free to speak to a nurse. All appointments are free for tamariki under 14 years old.
Ka Ora Telecare (internal link)
Contact information
For general enquiries:
- phone: 09 367 0000
- email: ssfis@adhb.govt.nz
For outpatient appointment enquiries:
- phone: 09 638 0400
- freephone: 0800 728 436
Postal address:
Starship Child Health
Private Bag 92024
Auckland 1142
New Zealand
Visiting hours
Starship Hospital visiting hours are from 8am to 8pm, 7 days a week.
Most wards have a rest period from 1pm to 3pm, so it is asked that you avoid visiting during this time — unless you are the parents or caregivers of a child or young person in hospital.
If you need to visit at other times, discuss this with the ward in advance.
How to get to Starship Hospital
Starship Hospital can be accessed through the main entrance of Auckland City Hospital on Park Road. Once in the main entrance follow the signs to Starship.
Starship Hospital
2 Park Road
Grafton
Auckland 1023
Patient and visitor information
Visit the Starship Hospital website for information for visitors, patients and whānau.