NZNO nurses, healthcare assistants and some midwives plan to strike from 9am on Wednesday 30 July to 9am on Thursday 31 July. Patient safety is our priority and our hospitals will remain open. Continue to attend all appointments unless we have contacted you directly to reschedule.
398 Omahu Road
Camberley
Hastings 4120
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
For general enquiries:
Physical address:
goBay offers free public transport to and from the hospital for yourself and a support person. Show the driver your appointment card, letter or text dated for the day of travel.
goBay Hawke's Bay Regional Transport
The Hato Hone St John Health Shuttle is a community service that transports people to and from medical and health-related appointments.
The service is run by volunteers. A donation is greatly appreciated to help cover costs.
Waka Ora Health Shuttles — Hato Hone St John
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
Car, motorcycle and bike parks are available on site. The main patient and visitor carpark can be accessed from the Omahu Road entrance. Limited parks are available outside most department and service buildings.
There is a small fee for parking at the hospital between 8am and 4pm, Monday to Friday.
Parking for patients and visitors costs $1 for 3.5 hours.
Weekdays after 4pm, weekends, and public holidays are free.
Exemptions can be provided for certain patient and visitor groups and are considered by the Go Well team in conjunction with departments, service directors, and the Māori Health Service. Exemptions may be given to:
There are free:
Mobility parks are available close to the entrance of most department and service buildings.
Zacs Cafe is open:
Zacs Cafe provides barista coffee, cold drinks and delicious snacks and meals throughout the day.
Our Māori Health Service offers accommodation at Mihiroa Whare for patients and whānau.
How long you can stay at Mihiroa Whare for is at the discretion of the facilities manager.
Room rates are reasonable and you may qualify for assistance through the transport coordinator at the hospital.
The facility is wheelchair accessible and ongoing support is offered through the hospital liaison service.
To make arrangements or for further information:
A number of motels are within easy walking distance of Hawke's Bay Hospital.
The chapel is to the left of the main entrance of Hawke's Bay Hospital. It is open every day from 8am until 5pm.
The Chaplaincy team includes:
The Chaplains' offices can be accessed through the chapel, or from the courtyard outside Zacs Café.
Chaplains:
The chaplaincy team facilitates the annual Hospital:
They also offer reflective services following the death of a work colleague.
A Chaplain can provide:
Justice of the Peace (JPs) are available to help you with:
witnessing signatures
certifying documents
the witnessing of land transfers and other documents
the taking of declarations, affidavits or affirmations.
If you need the help of a JP, ask a staff member.
An ATM is located at the main entrance to the hospital.
One parent, guardian, or person acting as a kaitiaki (partner in care) can support a patient while they receive care at the ED. Priority is given to parents and guardians and those acting in a kaitiaki capacity.
To protect patients, whānau and staff, a support person may need to wait outside of the ED waiting room when it is busy. Exceptions for compassionate care and other special circumstances will be considered and must be approved by the clinical nurse coordinator.
Most inpatient wards may have more than 1 visitor.
At times visiting restrictions may apply. Restrictions will be posted at entrances to our hospitals and wards. If you need to contact a ward, call 06 878 8109 and ask to speak with the Charge nurse on the ward.
Mask wearing remains an important way we can prevent the spread of respiratory illnesses in health and disability care settings.
It is still recommended that you wear a face mask when visiting healthcare services. Please respect the healthcare facility or hospital's policy on masks when visiting. You may be asked to wear a mask in particular situations or locations to help protect those at higher risk.
The hospital and grounds are all smoke and vape free areas. If you are a patient we can help with nicotine replacement therapy.
