We provide 24-hour language support in more than 55 languages, including New Zealand Sign Language. We can support you in hospital, or if you need to see another healthcare provider.
Interpretation services can be provided face-to-face, by video or by phone.
How to book an interpreter
If you have a hospital appointment or have been admitted to the hospital, let a member of our staff know that you need an interpreter.
If you need to see another healthcare provider, such as a GP, let them know as soon as possible that you need an interpreter.
Interpretation services are free of charge for patients attending publicly funded appointments at healthcare facilities, either in the public hospital system or the community. This is subject to patient eligibility, such as residency.
All staff are trained to understand and respect diversity. Many have undertaken additional sign language, cultural and linguistic training.